Withdrawing funds from your NETeller Account

As you may be aware, NETeller has announced that it will no longer provide payment processing services to U.S. residents. As such, NETeller is no longer allowing U.S. residents to conduct funds transfers to or from online poker sites like Full Tilt Poker. This change does not affect non-U.S. residents, and their NETeller services will remain unchanged.

If you are a U.S.-based NETeller customer and would like to withdraw funds from Full Tilt Poker, you will need to open a new account with an alternate payment processor. Rest assured that any funds you currently have on deposit with Full Tilt Poker will remain safe and secure until the time you can establish your new payment processor account.

Please follow the steps below to establish your new payment processor account.

Creating a New Payment Processor Account

You may withdraw your funds using ePassporte

Follow the step-by-step Quick-Start Guides to create an account with the processor of your choice.

Once you have created your new processor account, please make a minimum deposit with your new processor so that we can verify your account and player information. When you have made a successful deposit, please re-submit your withdrawal request through the Cashier.

If you already have an account with either Click2Pay or ePassporte and have made a deposit with them in the past, please email support@fulltiltpoker.com so that we can update your account information. In your email, please include the following:

• Your Full Tilt Poker player ID (for your own security, do not include your account password)
• The name of your new payment processor and your account number

As an additional security measure, please ensure that you email us from the same email account that is registered with your Full Tilt Poker account.

If you have any questions about withdrawing your funds, please email us at support@fulltiltpoker.com.